The Postal Museum

Perfect for curious little posties aged 1–8, Sorted! is a mini-town packed with chutes, slides, trolleys and pulleys to keep them busy. Under 1s go free with a child ticket (though they’ll still need their own ticket). Expect giggles, chaos, and a proper workout for the grown-ups too!

This one’s for the under-5s and their grown-ups. Join the team of mini-mail movers for a sing-along, sign-along, and plenty of hands-on fun sorting the post. It’s a lovely, gentle session that gets little ones moving and learning – and gives you full permission to act silly. (Note: tickets don’t include museum entry, Mail Rail or Sorted!)

During term time, Post and Play runs on Thursdays at 10:15 am and 11:15 am. Each child ticket includes one adult, with a max of three kids per grown-up. Sessions are short (45 mins), sweet, and a brilliant way to start the day before exploring the rest of the museum.

Definitely! While Sorted! is for the littlies, older kids (9-14+) love the underground Mail Rail ride and the museum’s hands-on exhibits about real-life spies, secret messages and London’s hidden tunnels. Even adults get hooked – especially when they realise they used to rely on this stuff before WhatsApp.

The Mail Rail ride is one of London’s coolest hidden gems – a proper underground adventure. But be aware: it’s 21 metres below ground, the tunnels are narrow, and the carriages are small with low ceilings. If anyone in your crew has claustrophobia or mobility issues, there’s an excellent film version above ground instead.

Give yourself at least 2 hours, but ideally 3–4 if you’re doing Sorted!, the Mail Rail and the café. Younger kids can flag quickly (and that’s before the caffeine crash hits the parents), so take breaks. The beauty is your ticket gives you admission for the exhibitions for a full year – so you can always come back for round two without paying again.

Yes, and it’s a good one! The Café at The Postal Museum serves proper coffee, sandwiches, cakes and a kids’ menu, with plenty of space for buggies and an outdoor terrace for sunny days. Top tip: you can bring your own snacks or picnic and eat them there – they’re super relaxed about it. Perfect for a quick pit stop between adventures.

Absolutely – they’ve really thought this through. There’s step-free access throughout most of the museum, plus sensory bags (with ear defenders and fidget toys) you can borrow to help kids feel comfortable. Videos often have captions and BSL, and if the underground Mail Rail ride feels a bit too loud, dark or claustrophobic, there’s a brilliant film version you can watch instead. Just a heads-up: the Mail Rail tunnels are quite narrow, so if your child is sensitive to noise or confined spaces, it’s worth checking the museum’s access guide before you go.

Yes, definitely book ahead. The Mail Rail ride is really popular and spaces fill up fast, especially at weekends and during school holidays. The same goes for Sorted! play sessions – they often sell out days in advance. Booking online not only guarantees your spot but usually saves you a quid or two. So plan ahead, grab your tickets early, and you can stroll in feeling smug while everyone else is queuing.